The New Production of Users (eBook, PDF)

Changing Innovation Collectives and Involvement Strategies
Redaktion: Hyysalo, Sampsa; Oudshoorn, Nelly; Jensen, Torben Elgaard

• Format: PDF

Produktbeschreibung

The New Production of Users traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 358
• Erscheinungstermin: 20. April 2016
• Englisch
• ISBN-13: 9781317299950
• Artikelnr.: 49984688

Autorenporträt

Sampsa Hyysalo is an Associate Professor in co-design at the Aalto School of, Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics, Finland. Torben Elgaard Jensen is a Professor in Techno-Anthropology and Science & Technology Studies at Aalborg University-Copenhagen, Denmark. Nelly Oudshoorn is a Professor Emeritus of Technology Dynamics and Health Care at the University of Twente, the Netherlands.

Inhaltsangabe

1. Introduction to the New Production of Users



Sampsa Hyysalo, Torben Elgaard Jensen and Nelly Oudshoorn



Part 1: Rethinking and Extending Theoretical Approaches to the Production of Users in Innovation





2. Protecting the Right to Innovate: Our Innovation 'Wetlands'



Andrew W. Torrance and Eric von Hippel



3. User Representation: A Journey Towards Conceptual Maturation



Sampsa Hyysalo and Mikael Johnson



4. How User Assemblage Matters: Constructing Learning-by-Using in the Case of Wind Turbine Technology in Denmark 1973-1990.



Kristian H. Nielsen



Part 2: User-producer Engagements between Democratized Technology and Industrial Strategizing





5. Making Work Visible



Lucy Suchman



6. Making Sense of User Involvement: Hopes, Fears and Pragmatics



Torben Elgaard Jensen and Morten Krogh Petersen



7. Generification as a Strategy: How Software Producers Configure Products, Manage User Communities and Segment Markets



Neil Pollock, Robin Williams and Luciana D'Adderio



Part 3: Innovation Practices and User Communities

8. Innovation in Civil Society: The Socio-material Dynamics of a Community Innovation



Stefan Verhaegh, Ellen van Oost, and Nelly Oudshoorn



9. User Communities as Multi-functional Spaces: Innovation, Collective Voice, Demand Articulation, Peer Informing and Professional Identity (and more)



Hajar Mozaffar



Part 4: Unwanted Innovation and Non-Users

10. "We Walk Straight Past the Screens": The Power of Non-users of a Hospital Information System



Line Melby and Pieter Toussaint



11. Users, Non-users and "Resistance" to Pharmaceuticals



Kate Weiner and Catherine Will



12. DIY Research in the Psychonaut Subculture: A Case of Unwanted User Innovation



Johan Söderberg



Afterword



Trevor Pinch

Rezensionen

"A welcome addition to the reading list for any aspiring student of innovation and technology management who has a thirst for understanding the how users, like technology, are pervading services, products and business models." -Brendan Galbraith, Ulster University, Ireland

"A welcome addition to the reading list for any aspiring student of innovation and technology management who has a thirst for understanding the how users, like technology, are pervading services, products and business models." -Brendan Galbraith, Ulster University, Ireland