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The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert…mehr
The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.
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Autorenporträt
Benjamin Schneider is Senior Research Fellow at CEB's Workforce Surveys and Analytics. Karen M. Barbera is Practice Manager at CEB's Workforce Surveys and Analytics.
Inhaltsangabe
* Part One: Introduction and Overview * 1. Introduction: The Oxford Handbook of Organizational Climate and Culture * Benjamin Schneider and Karen M. Barbera * Part Two: Micro Processes in Organizations * 2. Staffing Within the Social Context * Robert E. Ployhart, Donald Hale Jr., and Michael C. Campion * 3. The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance * Daniel C. Feldman and Olivia Amanda O'Neill * 4. Motivational Tactics * Gary P. Latham and Christina Sue-Chan * 5. Performance Management: Processes that Reflect and Shape Organizational Culture and Climate * Manuel London and Edward M. Mone * 6. The Climate and Culture of Leadership in Organizations * David V. Day, Mark A. Griffin, and Kim R. Louw * 7. Communication, Organizational Culture, and Organizational Climate * Joann Keyton * 8. Positive and Negative Affective Climate and Culture: The Good, The Bad, and The Ugly * Neal M. Ashkanasy and Charmine E. J. Härtel * 9. The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior * Mark G. Ehrhart and Jana L. Raver * 10. Employee Stress and Well-Being * Steve M. Jex, Michael T. Sliter, and Ashlie Britton * 11. A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective * Richard A. Guzzo, Haig R. Nalbantian, and Luis F. Parra * Part Three: Macro Processes in Organizations * 12. Career Cultures and Climates in Organizations * Douglas T. Hall and Jeffrey Yip * 13. Implications of Organizational Life Cycles for Corporate Culture and Climate * Eric G. Flamholtz and Yvonne Randle * 14. Sustainability: How It Shapes Organizational Culture and Climate * Jennifer Howard-Grenville, Stephanie Bertels, and Brooke Lahneman * 15. Societal and Organizational Culture: Connections and a Future Agenda * Marcus W. Dickson, Catherine T. Kwantes, and Asiyat B. Magomaeva * Part Four: Outcome and Process Foci for Climate and Culture * 16. Service Quality * Dana Yagil * 17. Safety Climate: Conceptualization, Measurement, and Improvement * Dov Zohar * 18. Climate and Culture for Health Care Performance * Michael A. West, Anna Topakas, and Jeremy F. Dawson * 19. The Role of Employee Justice Perceptions in Influencing Climate and Culture * Deborah E. Rupp and Meghan A. Thornton * 20. Collaboration and Conflict in Work Teams * Eduardo Salas, Maritza R. Salazar, Jennifer Feitosa, and William S. Kramer * 21. A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications * Simon L. Albrecht * 22. A Review of the Literature on Ethical Climate and Culture * David M. Mayer * Part Five: Conceptual and Methodological Issues * 23. An Organizational Identity Lens for Organizational Climate Scholarship * David A. Whetten and Peter Foreman * 24. Organization Change * W. Warner Burke * 25. Multilevel and Aggregation Issues in Climate and Culture Research * David Chan * 26. Climate and Culture Strength * Vicente González-Romá and José M. Peiró * 27. A Configural Approach to the Study of Organizational Culture and Climate * Cheri Ostroff and Mathis Schulte * 28. An Evolutionary View of Organizational Culture * Robert Hogan, Robert B. Kaiser, and Tomas Chamorro-Premuzic * Part Six: Climate and Culture in Practice * 29. Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance * Karen B. Paul and Kristofer J. Fenlason * 30. Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo * Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller * 31. The Mayo Clinic Way: A Story of Cultural Strength and Sustainability * Leonard L. Berry and Kent D. Seltman * 32. From "Hamburger Hell" to "I'm Lovin It": How Organizational Culture Contributed To McDonald's Turnaround * David Small and Jennifer Newton * 33. The Tata Group: Lessons on Global Business Excellence from India's Most Prominent Multinational * Shreya Sarkar-Barney * 34. A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies * Kyle Lundby, Robin Moriarty, and Wayne C. Lee * Part Seven: Integration and Conclusions * 35. Summary and Conclusion * Benjamin Schneider and Karen M. Barbera
* Part One: Introduction and Overview * 1. Introduction: The Oxford Handbook of Organizational Climate and Culture * Benjamin Schneider and Karen M. Barbera * Part Two: Micro Processes in Organizations * 2. Staffing Within the Social Context * Robert E. Ployhart, Donald Hale Jr., and Michael C. Campion * 3. The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance * Daniel C. Feldman and Olivia Amanda O'Neill * 4. Motivational Tactics * Gary P. Latham and Christina Sue-Chan * 5. Performance Management: Processes that Reflect and Shape Organizational Culture and Climate * Manuel London and Edward M. Mone * 6. The Climate and Culture of Leadership in Organizations * David V. Day, Mark A. Griffin, and Kim R. Louw * 7. Communication, Organizational Culture, and Organizational Climate * Joann Keyton * 8. Positive and Negative Affective Climate and Culture: The Good, The Bad, and The Ugly * Neal M. Ashkanasy and Charmine E. J. Härtel * 9. The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior * Mark G. Ehrhart and Jana L. Raver * 10. Employee Stress and Well-Being * Steve M. Jex, Michael T. Sliter, and Ashlie Britton * 11. A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective * Richard A. Guzzo, Haig R. Nalbantian, and Luis F. Parra * Part Three: Macro Processes in Organizations * 12. Career Cultures and Climates in Organizations * Douglas T. Hall and Jeffrey Yip * 13. Implications of Organizational Life Cycles for Corporate Culture and Climate * Eric G. Flamholtz and Yvonne Randle * 14. Sustainability: How It Shapes Organizational Culture and Climate * Jennifer Howard-Grenville, Stephanie Bertels, and Brooke Lahneman * 15. Societal and Organizational Culture: Connections and a Future Agenda * Marcus W. Dickson, Catherine T. Kwantes, and Asiyat B. Magomaeva * Part Four: Outcome and Process Foci for Climate and Culture * 16. Service Quality * Dana Yagil * 17. Safety Climate: Conceptualization, Measurement, and Improvement * Dov Zohar * 18. Climate and Culture for Health Care Performance * Michael A. West, Anna Topakas, and Jeremy F. Dawson * 19. The Role of Employee Justice Perceptions in Influencing Climate and Culture * Deborah E. Rupp and Meghan A. Thornton * 20. Collaboration and Conflict in Work Teams * Eduardo Salas, Maritza R. Salazar, Jennifer Feitosa, and William S. Kramer * 21. A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications * Simon L. Albrecht * 22. A Review of the Literature on Ethical Climate and Culture * David M. Mayer * Part Five: Conceptual and Methodological Issues * 23. An Organizational Identity Lens for Organizational Climate Scholarship * David A. Whetten and Peter Foreman * 24. Organization Change * W. Warner Burke * 25. Multilevel and Aggregation Issues in Climate and Culture Research * David Chan * 26. Climate and Culture Strength * Vicente González-Romá and José M. Peiró * 27. A Configural Approach to the Study of Organizational Culture and Climate * Cheri Ostroff and Mathis Schulte * 28. An Evolutionary View of Organizational Culture * Robert Hogan, Robert B. Kaiser, and Tomas Chamorro-Premuzic * Part Six: Climate and Culture in Practice * 29. Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance * Karen B. Paul and Kristofer J. Fenlason * 30. Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo * Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller * 31. The Mayo Clinic Way: A Story of Cultural Strength and Sustainability * Leonard L. Berry and Kent D. Seltman * 32. From "Hamburger Hell" to "I'm Lovin It": How Organizational Culture Contributed To McDonald's Turnaround * David Small and Jennifer Newton * 33. The Tata Group: Lessons on Global Business Excellence from India's Most Prominent Multinational * Shreya Sarkar-Barney * 34. A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies * Kyle Lundby, Robin Moriarty, and Wayne C. Lee * Part Seven: Integration and Conclusions * 35. Summary and Conclusion * Benjamin Schneider and Karen M. Barbera
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