The Power of Relational Intelligence (eBook, ePUB) - Merk, Michaela
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IN THE AGE OF AI, COULD RELATIONAL INTELLIGENCE BE THE KEY TO LEADERSHIP?
Are you struggling to make an impact in meetings or negotiations? Would you like to be more influential? Do tensions and misunderstandings stop your team from making progress, despite all the effort you make? It's time to activate a powerful yet underused tool: your relational intelligence!
In this practical and inspiring guide, Michaela Merk reveals her 30 essential golden rules for unlocking the five major powers of relational intelligence: Empathy: Sharpen your powers of observation, listening, and analysis |…mehr

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Produktbeschreibung
IN THE AGE OF AI, COULD RELATIONAL INTELLIGENCE BE THE KEY TO LEADERSHIP?
Are you struggling to make an impact in meetings or negotiations? Would you like to be more influential? Do tensions and misunderstandings stop your team from making progress, despite all the effort you make? It's time to activate a powerful yet underused tool: your relational intelligence!
In this practical and inspiring guide, Michaela Merk reveals her 30 essential golden rules for unlocking the five major powers of relational intelligence:
  • Empathy: Sharpen your powers of observation, listening, and analysis
  • Trust: Strengthen your relational impact and your ability to bring people together
  • Passion: Develop a proactive and inspiring attitude at work
  • Authentic pride: Value your talents, achievements, and capacity for innovation
  • Gratitude: Encourage mutual support, recognition, and loyalty
You will also learn how, when wisely harnessed, artificial intelligence can enhance genuine human connections.

Inspiring interviews, pratical examples and hands-on exercises.

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Autorenporträt
Michaela Merk est conférencière, coach et professeure à Audencia Business School, spécialisée dans le leadership et l'expérience client grâce à l'intelligence relationnelle, sujet de ses recherches depuis plus de vingt ans. Forte d'une expertise reconnue dans le secteur du luxe, elle a formé et inspiré des milliers de managers et de collaborateurs, également en tant qu'experte APM. Elle a occupé des postes de direction chez L'Oréal, Marionnaud et Estée Lauder Compagnies, toujours en période de transformation. Elle a publié de nombreux articles ainsi qu'un ouvrage, Manager les vendeurs du luxe (Dunod, 2015), et anime le podcast « Luxury Leadership Management ».