- Characteristics of individual leaders: The desire to be responsible and having a personal mission, vision, and values that align with the leadership position.
- Leadership roles: Expert/technician, manager/administrator, coach, systems thinker, and visionary.
- Leadership attributes: Consistent, attentive, respectful, motivational, and assertive.
- Leadership skills: Time management, communication, empowerment, giving and receiving feedback, and conflict management.
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