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Bridging the gap between fundamental communication skills and more specialist skills, The Skilled Communicator combines in practical resource the knowledge and capabilities required to communicate effectively across a range of direct practice circumstances.
Bridging the gap between fundamental communication skills and more specialist skills, The Skilled Communicator combines in practical resource the knowledge and capabilities required to communicate effectively across a range of direct practice circumstances.
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Autorenporträt
Karen Healy is Professor of Social Work in the School of Social Work and Human Services at The University of Queensland, Australia.
Inhaltsangabe
Preface Chapter 1: The Skilled Communicator in Social Work PART1: Foundations of the Working Alliance Chapter 2: Preparing to Communicate Chapter 3: Core Communication Skills Chapter 4: Communication and Heightened Emotions Chapter 5: Communication in response to Anger and Aggression PART 2: Communication and Diversity Chapter 6: Communication and Cultural Diversity Chapter 7: Communication with Children and Young People Chapter 8: Communication with Older Adults Chapter 9: Communication with People who have Mental Health Challenges Chapter 10: Differences and Disabilities Affecting Spoken Communication Chapter 11: Conclusion.
Preface Chapter 1: The Skilled Communicator in Social Work PART1: Foundations of the Working Alliance Chapter 2: Preparing to Communicate Chapter 3: Core Communication Skills Chapter 4: Communication and Heightened Emotions Chapter 5: Communication in response to Anger and Aggression PART 2: Communication and Diversity Chapter 6: Communication and Cultural Diversity Chapter 7: Communication with Children and Young People Chapter 8: Communication with Older Adults Chapter 9: Communication with People who have Mental Health Challenges Chapter 10: Differences and Disabilities Affecting Spoken Communication Chapter 11: Conclusion.
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