- knowledge for social and organizational learning;
- knowledge for norm setting; and
- knowledge for creation of products and services.
Svenson brings together these multiple aspects of UN knowledge management to present a holistic view of how the organization utilizes its global intelligence to educate, advocate and serve member countries' development. Instead of looking at the UN as an international bureaucracy or as a peacekeeping, policymaking, humanitarian or development entity, this work studies the UN as a generator and purveyor of information, learning and experience in all of these areas. This book will be key reading for all students and scholars of international organizations.
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