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This book has visibility as its central theme. It will help you to establish where you need to be visible, how to achieve and maintain visibility with clients, and how to convert visibility into new work. It shares a variety of tried-and-tested approaches to boosting visibility, so you can choose those that suit you best. Every suggestion is designed to be put into practice around fee earning responsibilities. Features of this book: Chapters on how to create visibility and stay visible to clients as well as referrers, how to effectively network to get the best results, and intelligent…mehr
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This book has visibility as its central theme. It will help you to establish where you need to be visible, how to achieve and maintain visibility with clients, and how to convert visibility into new work. It shares a variety of tried-and-tested approaches to boosting visibility, so you can choose those that suit you best. Every suggestion is designed to be put into practice around fee earning responsibilities. Features of this book: Chapters on how to create visibility and stay visible to clients as well as referrers, how to effectively network to get the best results, and intelligent marketing advice that will aid you and your firm in being more visible. Practical tips to manage your day-to-day marketing activities that can be implemented easily and without a huge requirement for time or budget. Highly practical advice you can put into immediate action, including a series of mini-masterclasses with step-by-step guidance and various templates that can be adapted for your own use.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: Globe Law and Business
- Seitenzahl: 194
- Erscheinungstermin: 24. April 2016
- Englisch
- ISBN-13: 9781787427259
- Artikelnr.: 62948493
- Verlag: Globe Law and Business
- Seitenzahl: 194
- Erscheinungstermin: 24. April 2016
- Englisch
- ISBN-13: 9781787427259
- Artikelnr.: 62948493
- Herstellerkennzeichnung Die Herstellerinformationen sind derzeit nicht verfügbar.
By Douglas McPherson
Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiAbout
the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviiPart
1: The theory of visibilityChapter 1: Where do you need to be visible? . .
. . . . . . . . . . . . . . . . . . . . . . . . 3Building brand cameos . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4Building brand cameos into an effective personal
visibility plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 6Choosing the most productive marketing options for
you . . . . . . . 11What do you know now? . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13Chapter 2: How do you achieve a consistency of visibility? . . . . . . .
15Little and often . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17The
‘marketing mix' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 20How do you turn
visibility into interest? . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 23Creating a solid and attractive client value proposition for
your firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 23Creating a personal value proposition . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 26How do you make sure your (firm's or
personal) value proposition is in line with what your clients want? . . . .
. . . . . . . . . . . . . 28Part 2: Visibility in practice – How do you
create visibility?Chapter 3: ‘Intelligent marketing' – Practical marketing
activities that really do create visibility . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 33What is ‘intelligent marketing'? .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 33What is the difference between ‘intelligent marketing' and ‘tick-box
marketing'? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 34Ten low-cost/high impact
business development strategies that really work . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 37The proven three-step implementation model –
Confidence, focus, action . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 42Chapter 4: How to stay visible to what you've already got . . . .
. . . 47Change your mantra from client management to client development . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 4810 client development strategies that
really work . . . . . . . . . . . . . . . . . 49How to grow your existing
client relationships . . . . . . . . . . . . . . . . . . . . . 56Chapter 5:
Don't just stay visible to clients, stay visible to referrers . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Why
referrers are as valuable as clients . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 64How do you build a referrer relationship model
that really works? . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 66How do you convert your relationships into work? . .
. . . . . . . . . . . . . . . 74Chapter 6: How do you create the visibility
that wins new clients? . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 79Make sure your firm is visible to potential
new clients . . . . . . . . . . . . 80Get your web presence right . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 81Adopting a sector strategy . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Choosing the
right sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 89How do you build an effective sector
team? . . . . . . . . . . . . . . . . . . . . . . . . 92Part 3:
Mini-masterclassesMini-masterclass 1: Networking . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Five things
to remember so you establish the right mind-set . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 97Five ways to get the very best
return from any networking opportunity . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 99Four ways to plan the conversations you'll have .
. . . . . . . . . . . . . . . . . . 101Five things to remember once you're
in a conversation . . . . . . . . . 103Ten ways to follow up . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 104Five alternative ways to network . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108Mini-masterclass 2: Presenting . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 111Five facts that will
help you get into the right mind-set to present . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 111Eight ways to make sure
your presentations actually deliver a tangible return . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 111Seven ways to inject more impact into your
presentations . . . . 115Five physical changes you can make to your
delivery to immediately improve your presentations . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 118Two ways to follow up and make sure your
presentations turn into instructions . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119Ten ways to avoid ‘death by PowerPoint' . . . . . . . . . . . . . . . .
. . . . . . . . . . . 122Eight ways to improve attendance at your firm's
seminar programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 123Mini-masterclass 3: Writing . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Three
reasons you must engage in writing . . . . . . . . . . . . . . . . . . . .
. . . . . . 129Seven potential publishing platforms . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 131Three things to remember
when you're writing . . . . . . . . . . . . . . . . . . . . 134Three ways
to conquer writer's block . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 137Mini-masterclass 4: PR – Become an industry expert . .
. . . . . . . . . . . . . 141By Sharon Cain, managing director of Quest PR
and formerBBC and Sky TV journalistHarnessing the tools to become a thought
leader acrossPR and social media . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141Tips on maximising value from the PR tools . . . . . . . . . . . . . . .
. . . . . . . . . 144Harnessing the tools to become a thought leader . . .
. . . . . . . . . . . . . 149Achieving the joined-up formula for success .
. . . . . . . . . . . . . . . . . . . . . . 152Mini-masterclass 5: Research
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 155Which seven things do you need to research? . . . .
. . . . . . . . . . . . . . . . . . 156What are the 11 best sources of
information? . . . . . . . . . . . . . . . . . . . . . . 160What are the
four golden rules for any researcher? . . . . . . . . . . . . . . . 166The
final word: What gets measured gets done . . . . . . . . . . . . . . . . .
. . . . . . 169How to set objectives . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169Measuring yourself . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Multiple
measuring (and motivating) . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 174
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiAbout
the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviiPart
1: The theory of visibilityChapter 1: Where do you need to be visible? . .
. . . . . . . . . . . . . . . . . . . . . . . . 3Building brand cameos . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4Building brand cameos into an effective personal
visibility plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 6Choosing the most productive marketing options for
you . . . . . . . 11What do you know now? . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13Chapter 2: How do you achieve a consistency of visibility? . . . . . . .
15Little and often . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17The
‘marketing mix' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 20How do you turn
visibility into interest? . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 23Creating a solid and attractive client value proposition for
your firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 23Creating a personal value proposition . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 26How do you make sure your (firm's or
personal) value proposition is in line with what your clients want? . . . .
. . . . . . . . . . . . . 28Part 2: Visibility in practice – How do you
create visibility?Chapter 3: ‘Intelligent marketing' – Practical marketing
activities that really do create visibility . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 33What is ‘intelligent marketing'? .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 33What is the difference between ‘intelligent marketing' and ‘tick-box
marketing'? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 34Ten low-cost/high impact
business development strategies that really work . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 37The proven three-step implementation model –
Confidence, focus, action . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 42Chapter 4: How to stay visible to what you've already got . . . .
. . . 47Change your mantra from client management to client development . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 4810 client development strategies that
really work . . . . . . . . . . . . . . . . . 49How to grow your existing
client relationships . . . . . . . . . . . . . . . . . . . . . 56Chapter 5:
Don't just stay visible to clients, stay visible to referrers . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Why
referrers are as valuable as clients . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 64How do you build a referrer relationship model
that really works? . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 66How do you convert your relationships into work? . .
. . . . . . . . . . . . . . . 74Chapter 6: How do you create the visibility
that wins new clients? . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 79Make sure your firm is visible to potential
new clients . . . . . . . . . . . . 80Get your web presence right . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 81Adopting a sector strategy . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Choosing the
right sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 89How do you build an effective sector
team? . . . . . . . . . . . . . . . . . . . . . . . . 92Part 3:
Mini-masterclassesMini-masterclass 1: Networking . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Five things
to remember so you establish the right mind-set . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 97Five ways to get the very best
return from any networking opportunity . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 99Four ways to plan the conversations you'll have .
. . . . . . . . . . . . . . . . . . 101Five things to remember once you're
in a conversation . . . . . . . . . 103Ten ways to follow up . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 104Five alternative ways to network . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108Mini-masterclass 2: Presenting . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 111Five facts that will
help you get into the right mind-set to present . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 111Eight ways to make sure
your presentations actually deliver a tangible return . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 111Seven ways to inject more impact into your
presentations . . . . 115Five physical changes you can make to your
delivery to immediately improve your presentations . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 118Two ways to follow up and make sure your
presentations turn into instructions . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119Ten ways to avoid ‘death by PowerPoint' . . . . . . . . . . . . . . . .
. . . . . . . . . . . 122Eight ways to improve attendance at your firm's
seminar programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 123Mini-masterclass 3: Writing . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Three
reasons you must engage in writing . . . . . . . . . . . . . . . . . . . .
. . . . . . 129Seven potential publishing platforms . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 131Three things to remember
when you're writing . . . . . . . . . . . . . . . . . . . . 134Three ways
to conquer writer's block . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 137Mini-masterclass 4: PR – Become an industry expert . .
. . . . . . . . . . . . . 141By Sharon Cain, managing director of Quest PR
and formerBBC and Sky TV journalistHarnessing the tools to become a thought
leader acrossPR and social media . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141Tips on maximising value from the PR tools . . . . . . . . . . . . . . .
. . . . . . . . . 144Harnessing the tools to become a thought leader . . .
. . . . . . . . . . . . . 149Achieving the joined-up formula for success .
. . . . . . . . . . . . . . . . . . . . . . 152Mini-masterclass 5: Research
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 155Which seven things do you need to research? . . . .
. . . . . . . . . . . . . . . . . . 156What are the 11 best sources of
information? . . . . . . . . . . . . . . . . . . . . . . 160What are the
four golden rules for any researcher? . . . . . . . . . . . . . . . 166The
final word: What gets measured gets done . . . . . . . . . . . . . . . . .
. . . . . . 169How to set objectives . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169Measuring yourself . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Multiple
measuring (and motivating) . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 174
Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiAbout
the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviiPart
1: The theory of visibilityChapter 1: Where do you need to be visible? . .
. . . . . . . . . . . . . . . . . . . . . . . . 3Building brand cameos . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4Building brand cameos into an effective personal
visibility plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 6Choosing the most productive marketing options for
you . . . . . . . 11What do you know now? . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13Chapter 2: How do you achieve a consistency of visibility? . . . . . . .
15Little and often . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17The
‘marketing mix' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 20How do you turn
visibility into interest? . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 23Creating a solid and attractive client value proposition for
your firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 23Creating a personal value proposition . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 26How do you make sure your (firm's or
personal) value proposition is in line with what your clients want? . . . .
. . . . . . . . . . . . . 28Part 2: Visibility in practice – How do you
create visibility?Chapter 3: ‘Intelligent marketing' – Practical marketing
activities that really do create visibility . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 33What is ‘intelligent marketing'? .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 33What is the difference between ‘intelligent marketing' and ‘tick-box
marketing'? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 34Ten low-cost/high impact
business development strategies that really work . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 37The proven three-step implementation model –
Confidence, focus, action . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 42Chapter 4: How to stay visible to what you've already got . . . .
. . . 47Change your mantra from client management to client development . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 4810 client development strategies that
really work . . . . . . . . . . . . . . . . . 49How to grow your existing
client relationships . . . . . . . . . . . . . . . . . . . . . 56Chapter 5:
Don't just stay visible to clients, stay visible to referrers . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Why
referrers are as valuable as clients . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 64How do you build a referrer relationship model
that really works? . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 66How do you convert your relationships into work? . .
. . . . . . . . . . . . . . . 74Chapter 6: How do you create the visibility
that wins new clients? . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 79Make sure your firm is visible to potential
new clients . . . . . . . . . . . . 80Get your web presence right . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 81Adopting a sector strategy . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Choosing the
right sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 89How do you build an effective sector
team? . . . . . . . . . . . . . . . . . . . . . . . . 92Part 3:
Mini-masterclassesMini-masterclass 1: Networking . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Five things
to remember so you establish the right mind-set . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 97Five ways to get the very best
return from any networking opportunity . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 99Four ways to plan the conversations you'll have .
. . . . . . . . . . . . . . . . . . 101Five things to remember once you're
in a conversation . . . . . . . . . 103Ten ways to follow up . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 104Five alternative ways to network . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108Mini-masterclass 2: Presenting . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 111Five facts that will
help you get into the right mind-set to present . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 111Eight ways to make sure
your presentations actually deliver a tangible return . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 111Seven ways to inject more impact into your
presentations . . . . 115Five physical changes you can make to your
delivery to immediately improve your presentations . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 118Two ways to follow up and make sure your
presentations turn into instructions . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119Ten ways to avoid ‘death by PowerPoint' . . . . . . . . . . . . . . . .
. . . . . . . . . . . 122Eight ways to improve attendance at your firm's
seminar programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 123Mini-masterclass 3: Writing . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Three
reasons you must engage in writing . . . . . . . . . . . . . . . . . . . .
. . . . . . 129Seven potential publishing platforms . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 131Three things to remember
when you're writing . . . . . . . . . . . . . . . . . . . . 134Three ways
to conquer writer's block . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 137Mini-masterclass 4: PR – Become an industry expert . .
. . . . . . . . . . . . . 141By Sharon Cain, managing director of Quest PR
and formerBBC and Sky TV journalistHarnessing the tools to become a thought
leader acrossPR and social media . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141Tips on maximising value from the PR tools . . . . . . . . . . . . . . .
. . . . . . . . . 144Harnessing the tools to become a thought leader . . .
. . . . . . . . . . . . . 149Achieving the joined-up formula for success .
. . . . . . . . . . . . . . . . . . . . . . 152Mini-masterclass 5: Research
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 155Which seven things do you need to research? . . . .
. . . . . . . . . . . . . . . . . . 156What are the 11 best sources of
information? . . . . . . . . . . . . . . . . . . . . . . 160What are the
four golden rules for any researcher? . . . . . . . . . . . . . . . 166The
final word: What gets measured gets done . . . . . . . . . . . . . . . . .
. . . . . . 169How to set objectives . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169Measuring yourself . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Multiple
measuring (and motivating) . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 174
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiAbout
the author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviiPart
1: The theory of visibilityChapter 1: Where do you need to be visible? . .
. . . . . . . . . . . . . . . . . . . . . . . . 3Building brand cameos . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4Building brand cameos into an effective personal
visibility plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 6Choosing the most productive marketing options for
you . . . . . . . 11What do you know now? . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13Chapter 2: How do you achieve a consistency of visibility? . . . . . . .
15Little and often . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17The
‘marketing mix' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 20How do you turn
visibility into interest? . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 23Creating a solid and attractive client value proposition for
your firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 23Creating a personal value proposition . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 26How do you make sure your (firm's or
personal) value proposition is in line with what your clients want? . . . .
. . . . . . . . . . . . . 28Part 2: Visibility in practice – How do you
create visibility?Chapter 3: ‘Intelligent marketing' – Practical marketing
activities that really do create visibility . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 33What is ‘intelligent marketing'? .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 33What is the difference between ‘intelligent marketing' and ‘tick-box
marketing'? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 34Ten low-cost/high impact
business development strategies that really work . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 37The proven three-step implementation model –
Confidence, focus, action . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 42Chapter 4: How to stay visible to what you've already got . . . .
. . . 47Change your mantra from client management to client development . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 4810 client development strategies that
really work . . . . . . . . . . . . . . . . . 49How to grow your existing
client relationships . . . . . . . . . . . . . . . . . . . . . 56Chapter 5:
Don't just stay visible to clients, stay visible to referrers . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Why
referrers are as valuable as clients . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 64How do you build a referrer relationship model
that really works? . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 66How do you convert your relationships into work? . .
. . . . . . . . . . . . . . . 74Chapter 6: How do you create the visibility
that wins new clients? . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 79Make sure your firm is visible to potential
new clients . . . . . . . . . . . . 80Get your web presence right . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 81Adopting a sector strategy . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Choosing the
right sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 89How do you build an effective sector
team? . . . . . . . . . . . . . . . . . . . . . . . . 92Part 3:
Mini-masterclassesMini-masterclass 1: Networking . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Five things
to remember so you establish the right mind-set . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 97Five ways to get the very best
return from any networking opportunity . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 99Four ways to plan the conversations you'll have .
. . . . . . . . . . . . . . . . . . 101Five things to remember once you're
in a conversation . . . . . . . . . 103Ten ways to follow up . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 104Five alternative ways to network . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108Mini-masterclass 2: Presenting . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 111Five facts that will
help you get into the right mind-set to present . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 111Eight ways to make sure
your presentations actually deliver a tangible return . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 111Seven ways to inject more impact into your
presentations . . . . 115Five physical changes you can make to your
delivery to immediately improve your presentations . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 118Two ways to follow up and make sure your
presentations turn into instructions . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119Ten ways to avoid ‘death by PowerPoint' . . . . . . . . . . . . . . . .
. . . . . . . . . . . 122Eight ways to improve attendance at your firm's
seminar programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 123Mini-masterclass 3: Writing . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Three
reasons you must engage in writing . . . . . . . . . . . . . . . . . . . .
. . . . . . 129Seven potential publishing platforms . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 131Three things to remember
when you're writing . . . . . . . . . . . . . . . . . . . . 134Three ways
to conquer writer's block . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 137Mini-masterclass 4: PR – Become an industry expert . .
. . . . . . . . . . . . . 141By Sharon Cain, managing director of Quest PR
and formerBBC and Sky TV journalistHarnessing the tools to become a thought
leader acrossPR and social media . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141Tips on maximising value from the PR tools . . . . . . . . . . . . . . .
. . . . . . . . . 144Harnessing the tools to become a thought leader . . .
. . . . . . . . . . . . . 149Achieving the joined-up formula for success .
. . . . . . . . . . . . . . . . . . . . . . 152Mini-masterclass 5: Research
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 155Which seven things do you need to research? . . . .
. . . . . . . . . . . . . . . . . . 156What are the 11 best sources of
information? . . . . . . . . . . . . . . . . . . . . . . 160What are the
four golden rules for any researcher? . . . . . . . . . . . . . . . 166The
final word: What gets measured gets done . . . . . . . . . . . . . . . . .
. . . . . . 169How to set objectives . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169Measuring yourself . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Multiple
measuring (and motivating) . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 174