The author's year-long worldwide research resulted in an abundance of practical recommendations. The communication techniques he suggests will:
- Foster cohesion within groups of employees.
- Turn fault-based into fact based communication.
- Overcome such problems as absenteeism and high defect rates.
- Stimulate an unending flow of suggestions from employees.
A valuable resource for plant, operations, and human relations managers, this text discusses how successful companies develop meeting and communication areas, communicate work standard production controls such as kanban, and make goals and progress visible. Over 200 diagrams and photos illustrate the numerous visual techniques discussed.
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