Xla Institute

The XLA Institute Pocket Guide to Experience Management (eBook, ePUB)

• Format: ePub

Produktbeschreibung

From the XLA Institute, the experience experts, this definitive guide provides an overview of experience management. It introduces and walks you through the Experience Management Framework as an overarching framework on how experience can be managed. It describes the six phases of the Experience Optimization Framework, as a process by which you can grow awareness of experience within an organization.

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Produktdetails

• Verlag: The Stationery Office Ltd
• Seitenzahl: 102
• Erscheinungstermin: 9. Juni 2025
• Englisch
• ISBN-13: 9780117094932
• Artikelnr.: 74380219