Reisbord shows how compassion is not a soft skill, but a life-saving one. Each narrative serves as a reminder that people hear more than our directives; they hear our intentions, our presence, and our heart.
They Hear What You Say is essential reading for anyone in a leadership role-teachers, managers, coaches, first responders, and anyone responsible for guiding others. It's the kind of book that stays with you long after you finish it, urging you to lead with attentiveness, humility, and genuine care.
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