Ann Sloan Devlin

Transforming the Doctor's Office (eBook, PDF)

Principles from Evidence-based Design

• Format: PDF

Produktbeschreibung

From the parking lot to the exam room, doctors can improve the physical surroundings for their patients, yet often they do not. Given the numerous and varied duties doctors must perform, it may fall to the design profession to implement changes, many based on research, to improve healthcare experiences. From location and layout to furnishings and positive distractions, this book provides evidence-based information about the physical environment to help doctors and those who design medical workspaces improve the experience of health care.

Along with its research base, a special aspect of this book is the integration of relevant historical material about the office practice of physicians at the beginning of the twentieth century. Many of their design solutions are viable today. In addition to improving the physical design of healthcare facilities, author Ann Sloan Devlin is the granddaughter, daughter, and niece of physicians, as well as the granddaughter and daughter of nurses. She worked in a hospital during college, and has visited a good many practitioners' offices in medical office buildings and ambulatory care settings. This book addresses an overlooked location of care: the doctor's office suite.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 184
• Erscheinungstermin: 24. April 2014
• Englisch
• ISBN-13: 9781317750017
• Artikelnr.: 40831336

Autorenporträt

Ann Sloan Devlin is the May Buckley Sadowski '19 Professor of Psychology at Connecticut College, New London, USA. She has published extensively on healthcare environments, investigating how perceptions of the built environment influence judgments of care and comfort. She has written three other books, most recently What Americans Build and Why: Psychological Perspectives (2010).

Inhaltsangabe

Preface
Acknowledgments
Introduction
Role of evidence-based design
The patient-centered care movement, Planetree, and the Center for Health Design
Green design, sustainability, and technology
ADA and HIPAA
The role of evidence
Unifying themes in this book
A call to action
Chapter 1. Office Location, Signage, and Identity: Where and Who You Are
Overview: Schemas and patients' expectations
Location
Signage
Parking
Exterior landscaping and image: An overview
Chapter 2. Arriving, Waiting, and Taking Vitals: Setting the Stage
Overview
The spatial continuum: From entrance and reception to interior spaces
Reception space: Expectations and functions
The waiting room: Territoriality, personal space, and privacy
Lighting
Furnishings
Staff areas
The toilet room (restroom)
Chapter 3. Consultation and Examination Spaces: "You Feel Healthier When You're Dressed"
Overview
Anxiety and the medical consultation
Models of consultation
Privacy concerns: Overview
Illumination: Properties of lighting and dynamic lighting systems
Personalization in the office suite
The psychotherapist's office: Continuous consultation and examination
Consultation and exam spaces: A century ago
Chapter 4. The Ambient Environment: Changing the "Sick People's" Atmosphere
Overview: The waiting room should "lose its 'sick people's' atmosphere"
Ambient characteristics: Control, positive distraction, and personalization
Giving patients control and permission
The senses: Visual stimulation and positive distraction
Nature: The real deal
Music as positive distraction
Complimentary food and beverages
Other senses
Safety in the medical suite: By regulation and by association
Closing thoughts
Further reading
Index.