New to this edition:
. The gig economy and new digital platforms and their effects on how work is organized.
. Precarious work and precarious workers, changes that reflect fundamental changes in employment relationships, increased job insecurity, and how people think about their jobs.
. The new retail, from customer interactions to a world where consumption is driven by data science.
. The latest research on call centers as the archetypal 21st-century workplace, illustrating many important issues about interactive work, transnational workplaces, gender, etc.
. The post-pandemic workplace, including essential workers and frontline workers, healthcare work and care workers; job flexibility, and implications for gender, work, and family.
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Stephen Sweet, Ithaca College
"Working in America has been the backbone of my work courses since its publication. The articles and excerpts in this reader help my students understand work as a site where the inequalities of gender, race, class, and sexual orientation are recreated and perpetuated."
Kevin D. Henson, Loyola University Chicago
"The book offers a variety of materials that allow me the flexibility to offer a broad scope and challenging class."
William T. Clute, University of Nebraska at Omaha