If you are a current manager, or aspiring to a management position, this is your invaluable guide to the skills and techniques you need to succeed. Michael Armstrong's best-selling handbook provides in-depth coverage and practical guidance on improving the three crucial areas of management:- Managing people- Managing activities and processes- Managing and developing yourselfFrom engaging your team, managing conflict and raising your confidence levels, to improving your financial management and business plans, you will be guided across all the key areas of management with constant applicability…mehr
If you are a current manager, or aspiring to a management position, this is your invaluable guide to the skills and techniques you need to succeed. Michael Armstrong's best-selling handbook provides in-depth coverage and practical guidance on improving the three crucial areas of management:- Managing people- Managing activities and processes- Managing and developing yourselfFrom engaging your team, managing conflict and raising your confidence levels, to improving your financial management and business plans, you will be guided across all the key areas of management with constant applicability to real life situations. How to be an Even Better Manager provides sound guidelines that will help you to boost your management ability, supercharge your team's performance and achieve process excellence. With an emphasis on trouble-shooting and problem solving, this is a resource you will be able to turn to again and again for support and advice. How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. This new edition has been thoroughly revised and updated to include all the most pressing skills needed by modern managers. It also includes brand new chapters on handling difficult conversations, promoting a learning culture, handling discipline and under performance issues, leading teams successfully and treating people right.
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Autorenporträt
Michael Armstrong
Inhaltsangabe
Chapter 01: How to be a better manager; Section ONE: Managing People; Chapter 02: How to treat people right; Chapter 03: How to motivate people; Chapter 04: How to engage people; Chapter 05: How to be a better leader; Chapter 06: How to build teams; Chapter 07: How to manage performance; Chapter 08: How to help people learn and develop; Chapter 09: How to handle difficult situations with people; Section TWO: Management Skills; Chapter 10: How to organize; Chapter 11: How to coordinate; Chapter 12: How to plan and prioritize; Chapter 13: How to control; Chapter 14: How to delegate; Chapter 15: How to make things happen; Chapter 16: How to manage your boss; Chapter 17: How to manage change; Chapter 18: How to manage conflict; Chapter 19: How to deal with office politics; Chapter 20: How to manage a crisis; Chapter 21: How to manage projects; Chapter 22: How to manage time; Section THREE: Personal Skills; Chapter 23: How to persuade; Chapter 24: How to negotiate; Chapter 25: How to make meetings a success; Chapter 26: How to aim high; Chapter 27: How to solve problems and make decisions; Chapter 28: How to be creative and innovate; Chapter 29: How to conduct a selection interview; Chapter 30: How to be interviewed for a job; Chapter 31: How to communicate; Chapter 32: How to listen; Chapter 33: How to make effective presentations; Chapter 34: How to write reports; Chapter 35: How to be strategic; Chapter 36: How to think clearly; Chapter 37: How things go wrong and how to put them right; Section FOUR: Business and Financial Management; Chapter 38: How to be business like; Chapter 39: How to make a business case; Chapter 40: How to budget;
Chapter - 01: How to be a better manager;
Section - ONE: Managing People;
Chapter - 02: How to treat people right;
Chapter - 03: How to motivate people;
Chapter - 04: How to engage people;
Chapter - 05: How to be a better leader;
Chapter - 06: How to build teams;
Chapter - 07: How to manage performance;
Chapter - 08: How to help people learn and develop;
Chapter - 09: How to handle difficult situations with people;
Section - TWO: Management Skills;
Chapter - 10: How to organize;
Chapter - 11: How to coordinate;
Chapter - 12: How to plan and prioritize;
Chapter - 13: How to control;
Chapter - 14: How to delegate;
Chapter - 15: How to make things happen;
Chapter - 16: How to manage your boss;
Chapter - 17: How to manage change;
Chapter - 18: How to manage conflict;
Chapter - 19: How to deal with office politics;
Chapter - 20: How to manage a crisis;
Chapter - 21: How to manage projects;
Chapter - 22: How to manage time;
Section - THREE: Personal Skills;
Chapter - 23: How to persuade;
Chapter - 24: How to negotiate;
Chapter - 25: How to make meetings a success;
Chapter - 26: How to aim high;
Chapter - 27: How to solve problems and make decisions;
Chapter - 28: How to be creative and innovate;
Chapter - 29: How to conduct a selection interview;
Chapter - 30: How to be interviewed for a job;
Chapter - 31: How to communicate;
Chapter - 32: How to listen;
Chapter - 33: How to make effective presentations;
Chapter - 34: How to write reports;
Chapter - 35: How to be strategic;
Chapter - 36: How to think clearly;
Chapter - 37: How things go wrong and how to put them right;
Section - FOUR: Business and Financial Management;
Chapter 01: How to be a better manager; Section ONE: Managing People; Chapter 02: How to treat people right; Chapter 03: How to motivate people; Chapter 04: How to engage people; Chapter 05: How to be a better leader; Chapter 06: How to build teams; Chapter 07: How to manage performance; Chapter 08: How to help people learn and develop; Chapter 09: How to handle difficult situations with people; Section TWO: Management Skills; Chapter 10: How to organize; Chapter 11: How to coordinate; Chapter 12: How to plan and prioritize; Chapter 13: How to control; Chapter 14: How to delegate; Chapter 15: How to make things happen; Chapter 16: How to manage your boss; Chapter 17: How to manage change; Chapter 18: How to manage conflict; Chapter 19: How to deal with office politics; Chapter 20: How to manage a crisis; Chapter 21: How to manage projects; Chapter 22: How to manage time; Section THREE: Personal Skills; Chapter 23: How to persuade; Chapter 24: How to negotiate; Chapter 25: How to make meetings a success; Chapter 26: How to aim high; Chapter 27: How to solve problems and make decisions; Chapter 28: How to be creative and innovate; Chapter 29: How to conduct a selection interview; Chapter 30: How to be interviewed for a job; Chapter 31: How to communicate; Chapter 32: How to listen; Chapter 33: How to make effective presentations; Chapter 34: How to write reports; Chapter 35: How to be strategic; Chapter 36: How to think clearly; Chapter 37: How things go wrong and how to put them right; Section FOUR: Business and Financial Management; Chapter 38: How to be business like; Chapter 39: How to make a business case; Chapter 40: How to budget;
Chapter - 01: How to be a better manager;
Section - ONE: Managing People;
Chapter - 02: How to treat people right;
Chapter - 03: How to motivate people;
Chapter - 04: How to engage people;
Chapter - 05: How to be a better leader;
Chapter - 06: How to build teams;
Chapter - 07: How to manage performance;
Chapter - 08: How to help people learn and develop;
Chapter - 09: How to handle difficult situations with people;
Section - TWO: Management Skills;
Chapter - 10: How to organize;
Chapter - 11: How to coordinate;
Chapter - 12: How to plan and prioritize;
Chapter - 13: How to control;
Chapter - 14: How to delegate;
Chapter - 15: How to make things happen;
Chapter - 16: How to manage your boss;
Chapter - 17: How to manage change;
Chapter - 18: How to manage conflict;
Chapter - 19: How to deal with office politics;
Chapter - 20: How to manage a crisis;
Chapter - 21: How to manage projects;
Chapter - 22: How to manage time;
Section - THREE: Personal Skills;
Chapter - 23: How to persuade;
Chapter - 24: How to negotiate;
Chapter - 25: How to make meetings a success;
Chapter - 26: How to aim high;
Chapter - 27: How to solve problems and make decisions;
Chapter - 28: How to be creative and innovate;
Chapter - 29: How to conduct a selection interview;
Chapter - 30: How to be interviewed for a job;
Chapter - 31: How to communicate;
Chapter - 32: How to listen;
Chapter - 33: How to make effective presentations;
Chapter - 34: How to write reports;
Chapter - 35: How to be strategic;
Chapter - 36: How to think clearly;
Chapter - 37: How things go wrong and how to put them right;
Section - FOUR: Business and Financial Management;
Chapter - 38: How to be business-like;
Chapter - 39: How to make a business case;
Chapter - 40: How to budget;
Rezensionen
"A practical and straightforward guide to successful management, written with the benefit of over 30 years' experience." Business Executive
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